Cookies Policy

This policy explains how IPTRADE COPIER LLC uses cookies and similar technologies.

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What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help maintain your session and improve your experience.

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Cookies We Use

Essential Cookies (Always Active)

Required for the website to function properly:

• Login session management
• Security and authentication

These cookies are strictly necessary and cannot be disabled.

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Browser Settings

Most browsers let you:

• Block all cookies
• Delete existing cookies
• Allow cookies only from specific sites

Note: Blocking essential cookies may prevent the site from working properly.

Privacy Policy

This Privacy Policy explains how IPTRADE COPIER LLC collects, uses, and protects your information.

IPTRADE Multi is provided 100% free of charge. We do not process payments or store any billing information.

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What We Collect

Account Information (only if you create one)

• Name and email address

Usage Information

• Software version used
• Technical error logs
• Preference settings

What We DON'T Collect

Local Product (IPTRADE Multi):

• Trading operations or history
• Trading strategies
• Account balances
• Broker credentials
• Any trading data (stays on your computer)

We never collect payment information — the software is free.

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How We Use Your Information

• Provide technical support
• Send important service updates
• Comply with legal obligations

We never sell your personal information.

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Third-Party Services

We do not share your personal information with third-party advertising, analytics, or AI providers.

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Data Security

We protect your data with:

• Encryption of sensitive information
• Restricted access to personal data
• Regular security reviews

Local Products: Your trading data never leaves your computer.

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Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your personal information
• Export your data
• Opt-out of marketing communications
• Withdraw consent

To exercise rights: DM @iptradecopier on Instagram or message the founder directly at joaquinmetayer@gmail.com.

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GDPR (EU/UK/Swiss Residents)

Legal basis for processing:

• Contractual necessity (account, service delivery)
• Legitimate interests (security, analytics, improvements)
• Legal obligations (compliance)

Your additional rights:

• Right to lodge a complaint with your supervisory authority
• Right to object to processing based on legitimate interests

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CCPA/CPRA (California Residents)

Your rights:

• Right to know what data we collect
• Right to delete your data
• Right to opt-out of sharing for targeted advertising
• Right to non-discrimination

We do not sell your personal information.

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Data Retention

• Active accounts: Data retained while your account is active
• After deletion: Personal data deleted within 90 days of request

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International Data Transfers

We're based in the United States. Your data may be transferred to and processed in the US.

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Children's Privacy

Our service is not for anyone under 18. We don't knowingly collect information from minors.

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Changes to This Policy

We may update this policy. Material changes will be communicated through the software or website.

Terms of Use

These Terms of Use govern your use of IPTRADE software, operated by IPTRADE COPIER LLC.

By using IPTRADE, you agree to these terms. If you don't agree, don't use our software.

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1. Service Description

IPTRADE is trade copying software, provided 100% free of charge.

Local Product (IPTRADE Multi):

• Runs on your computer (Windows or macOS)
• All trading data stays local
• Windows: MT4, MT5, and cTrader. macOS: cTrader.

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2. Eligibility

You must be:

• At least 18 years old
• Legally capable of entering this agreement
• Not prohibited from using the software under applicable laws

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3. License

We grant you a personal, non-exclusive, non-transferable, free-of-charge license to use the software.

You may not:

• Copy, modify, or distribute the software
• Reverse engineer or decompile the software
• Use the software for illegal activities
• Resell or sublicense the software

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4. No Fees

IPTRADE Multi is provided free of charge. There are no subscriptions, no per-account fees, no trials, and no hidden costs.

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5. User Responsibilities

You are responsible for:

• Correct software configuration
• All trading decisions
• Compliance with broker and prop firm terms
• Compliance with all applicable laws
• Maintaining account security

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6. Prop Firms and Third-Party Rules

IP restrictions only. When we refer to being compliant or suitable for use with prop firms, we mean only that our software is designed to help you comply with IP address / IP restrictions rules: all copying runs locally on your machine, and all connected accounts use the same IP address (yours). We do not represent that we are compliant with every rule or policy of any specific prop firm.

Other rules depend on the prop firm. Each prop firm has its own terms, rules, and policies (e.g. copy trading, EA usage, account limits, household rules). These vary by firm and may change. We do not guarantee that using IPTRADE complies with any particular prop firm's full set of rules.

Your responsibility. You must read and understand your prop firm's terms and rules before using our software. You are solely responsible for ensuring your use of IPTRADE complies with those terms. We are not responsible for any suspension, termination, or loss of profits or payouts resulting from a prop firm's application of its rules.

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7. Prohibited Uses

You may not:

• Engage in illegal activities
• Violate broker or prop firm terms
• Share your account credentials
• Attempt to hack or disrupt our services

Violations may result in immediate termination of your license to use the software.

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8. Intellectual Property

All software, content, and materials are owned by IPTRADE COPIER LLC and protected by copyright, trademark, and other intellectual property laws.

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9. Termination

By You: Stop using and uninstall the software at any time.

By Us: We may terminate your license immediately for:

• Violation of these terms
• Fraudulent or abusive activity

Effect: Upon termination, you must uninstall all copies of the software.

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10. Disclaimer & Limitation of Liability

The software is provided "as is" without warranty of any kind. Because IPTRADE is free, our aggregate liability for any claim arising from your use of the software is limited to the maximum extent permitted by law.

We are not responsible for trading losses, broker or prop firm actions, or any indirect, incidental, or consequential damages.

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11. Dispute Resolution

Contact us first: Before any legal action, contact the founder directly at joaquinmetayer@gmail.com or DM @iptradecopier on Instagram to resolve disputes.

Arbitration: If we can't resolve informally, disputes will be resolved by binding arbitration with the American Arbitration Association (AAA), not in court.

Exception: Small claims court disputes are allowed.

Class Action Waiver: No class actions. Disputes resolved individually only.

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12. Governing Law

These terms are governed by Delaware law, without regard to conflict of law provisions.

Jurisdiction: New Castle County, Delaware (subject to arbitration provision above).

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13. Changes to Terms

We may update these terms. Material changes will be communicated through the software or website. Continued use after changes means you accept them.

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14. General

Entire Agreement: These terms, together with our Privacy Policy and other legal documents, constitute the entire agreement.

Severability: If any provision is invalid, the rest remains in effect.

No Waiver: Our failure to enforce any right doesn't waive that right.

Complaints Policy

We're committed to excellent service. If you have a complaint, we want to hear from you and resolve it fairly.

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How to File a Complaint

Instagram DM (Recommended)

DM @iptradecopier on Instagram.

Founder (Direct)

Message the founder directly at joaquinmetayer@gmail.com.
Subject: "Complaint - [Brief Description]"

Mail

IPTRADE COPIER LLC
131 Continental Dr, Suite 305
Newark, DE 19713, United States

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What to Include

Required:

• Your name and account email (if applicable)
• Product you're using (IPTRADE Multi)
• Clear description of the issue
• When it occurred
• How it affected you
• Your desired resolution

Supporting evidence (if applicable):

• Screenshots or error messages
• Relevant correspondence

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Our Process

Step 1: Acknowledgment (within a few business days)

We'll confirm receipt and assign a case reference.

Step 2: Investigation

We'll investigate thoroughly and may contact you for clarification.

Step 3: Resolution

We'll communicate our findings and proposed solution.

Complex complaints may take longer. We'll keep you updated.

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Regulatory Authorities

If we can't resolve your complaint, you may contact:

• US: FTC (ftc.gov), BBB (bbb.org)
• EU: Your local consumer protection authority, ECC-Net
• UK: Citizens Advice

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Your Rights

You have the right to:

• Be treated fairly and respectfully
• Have your complaint investigated thoroughly
• Receive clear communication about your complaint status
• Seek external dispute resolution

We will not:

• Retaliate for filing a complaint
• Share your complaint details without your consent (except as required by law)

Disclaimer

Please read this disclaimer carefully before using IPTRADE software.

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Trading Risk Warning

High Risk

Trading involves substantial risk of loss and is not suitable for all investors.

By using IPTRADE, you acknowledge:

• You may lose more than your initial investment
• Past performance does not guarantee future results
• Only trade with money you can afford to lose
• You are solely responsible for all trading decisions

No Guarantee of Profits

We make no guarantees that:

• You will make a profit
• You will avoid losses
• Your trading will be successful
• The software will improve your performance
• Copying trades will result in profits

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Software Provided "As Is"

The software is provided "as is" and "as available" without warranties of any kind.

We do not warrant:

• The software will be error-free or uninterrupted
• Results will be accurate or reliable
• The software meets your specific requirements
• Errors will be corrected
• The software is free of viruses

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Not Investment Advice

IPTRADE is a software tool for trade copying.

We are not:

• Financial advisors
• Investment advisors
• Brokers
• Providing trading recommendations
• Providing market analysis

We do not provide:

• Investment advice
• Financial advice
• Trading signals
• Trading strategies
• Market predictions

You are responsible for:

• All trading decisions
• Your own due diligence
• Consulting financial professionals before trading

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Limitation of Liability

We are not liable for:

• Trading losses or financial damages
• Loss of profits or business opportunities
• Indirect or consequential damages
• Your internet connection failures
• VPS or hosting failures on your end
• Broker or trading platform issues
• Market conditions or volatility
• Violations of broker or prop firm terms

Liability cap: IPTRADE is provided free of charge. Our total aggregate liability to you for any claim arising from your use of the software is limited to the maximum extent permitted by applicable law.

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Not Responsible For

User Issues:

• Software misconfiguration
• User error or negligence
• Your internet connection problems
• Your VPS or server failures
• Hardware or software failures on your device

Third-Party Issues:

• Trading platforms (MT4, MT5, cTrader) malfunctions
• Broker operations or restrictions
• Prop firm policies (including enforcement of their rules; compliance with their full terms is your responsibility)
• Market conditions

We have no control over third-party services.

Prop firms: Our software is designed to use a single IP for all accounts (IP restrictions). Other prop firm rules (copy trading, EAs, limits, etc.) vary by firm. You must review each prop firm’s terms and do your own research before using our tool. We are not responsible for any action a prop firm takes based on its own policies.

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Regulatory Notice

Not a Financial Institution: We're a software company, not regulated as a financial institution.

Your Obligations: You are responsible for:

• Complying with all applicable laws
• Understanding your tax obligations
• Ensuring trading is legal in your jurisdiction
• Complying with broker and prop firm terms (including verifying each prop firm’s rules before using our software; see our Terms of Use for our clarification on IP restrictions only)